1. Why choose us ?
A: Professional and experienced R&D team, reliable and strict quality control system. We test all our products before shipment to make sure everything in perfect condition. And we offer 1 year warranty.
2. What is the MOQ for your product?
A: MOQ 1 piece is ok, small order is welcomed. We have enough stock, samples could be sent out in 1-3 working days.
3. What's your delivery time?
A: Within 2-10 working days after your payment.
4. What's your transportation modes?
A: We can transport the goods by air or by sea, it will be based on customer's requirement.
5. How to use the machine?
A: we can provide a complete user manual and usage video for instruction and application. And 24/7 onlineconsultant service ensure you whatever problem and whenever you meet,
you can solve easily. It is easy to operate by anyone with instructions.
6. Can you manufacture the device as I wish?
A: We are factory, OEM & ODM are available. Welcome small quantity OEM order.
7. How is your after-sale service?
A: We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be
offered.
8. Q: Are you a factory or trading company?
A: We are a factory with more than 15 years' manufacturing experience for height and weight scale.
9. Q: What's your warranty?
A: Our warranty is one year. We have after-sales service team and will help you solve problems the first time.
10. Q: Can the height and weight machine broadcast our language?
A: We can customize the language for you, like English, French, Spanish, Russian, Arabic, etc.
11. Q: Do I need to install the height and weight scale by myself after receiving it?
A: You just need to put the parts together and tighten the screws.
