1. Q:Are you a factory or trading company?
A: We are a factory with more than 10 years' manufacturing and exporting experience for height and weight scale.
2. Q: What’s your MOQ?
A: For regular product, we don't have MOQ limit. For customized product, we can negotiate.
3. Q: What’s your OEM service?
A: Yes, we have over 10 years' OEM experience and professional designing team to help you.
4. Q: What’s your delivery date?
A: 2-3 days for sample, 10-20 days for 50pcs, 30-35days for full container.
5. Q: What’s your payment method?
A: T/T, Western Union, Paypal, L/C at sight, etc.
30% deposit T/T in advance, rest against the Shipping Doc.
100% in advance for sample order.
6. Q: What's your warranty?
A: Our warranty is one year. We have professional after-sales service team and will help you solve problems the first time.
7. Q: Can the height and weight machine broadcast our language?
A: We can customize the language for you, like English, French, Spanish, Russian, Arabic, etc.
8. Q: Do I need to install the height and weight scale by myself after receiving it?
A: You just need to put the parts together and tighten the screws.
9. Q: Shipping?
A: International Express: DHL/TNT/FEDEX/UPS
By air to your local airport
By sea to your local sea port (15-45days), port of loading: Shanghai, Qingdao, Tianjin, Guangzhou, etc.
By domestic logistics to your forwarder. (2-3days)
10. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Zhengzhou City, Henan Province, China, with very convenient transportation. You can fly to Xinzheng International airport. Welcome to visit us!